Platinum Play

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Pros & Cons
Plus
  • Over 600 Casino Games on Offer
  • Up to €1,000 New Player Bonus
Minus
  • Limited Payment Methods
  • Slightly Dated Look/Feel
Conclusion

Beyond promotions, offers and customer support one of Platinum Play Online Casino’s most unique selling points has to be its exclusivity to Microgaming software. This insures their games are constantly upgraded and improved.

Rating
  • Welcome Bonus Offers
  • Promotions & Rewards
  • Casino Games & Software
  • Mobile & APP
  • Customer Support
  • Banking Options
  • Excellent

Introduction

There is strength in numbers, a statement Platinum Play Online Casino are very awake to.  After all the brand is part of the leading online casino group Fortune Lounge.

Membership to this collective of online casino operators means Platinum Play Online Casino can give its players guaranteed access to a variety of high-quality games, generous bonuses and assure customers their online security is totally safe and secure.

Welcome Bonus Offers

When you sign up as a new player at Platinum Play online casino, you can receive welcome bonus of up to €1,000 and an additional 50 Platinum Play free spins to play on selected slot games.

The Welcome Bonus package is very straightforward:  All five of your first five deposits are subject to a 100% bonus of a maximum of €200.  You have just seven days to take advantage of the offer, deposits made after this period will not be subject to boosted funds and the advertised 50 free slot spins are only credited onto your account following your third deposit.

The Wagering Requirements associated with this ‘deposit match’ offer state funds must be turned over 40x times before becoming ‘withdrawable’.

Here’s how that system works:

If you deposit €100 you will qualify for a bonus of €100 giving you a casino balance of €200, Platinum Casino will split that balance 50/50 putting €100 in your cash balance and €100 in your bonus balance. In order to meet your wagering requirement of 40x, the money wagered on games will derive 50/50 from your cash balance and bonus balance.

Therein should you place a bet of €10, €5 will be taken from your cash balance and €5 from your bonus balance.  Winnings will be allocated in the same manner (50% of your winnings will be placed in your cash balance and 50% in your bonus balance).

Once funds have been turned over the appropriate number of times, winnings will only be placed in your cash account.

There are game restrictions on some games, meaning you may have to turn-over your funds even more if playing some games.

Here’s the contribution each type of game makes:

  • 100% – Most Slots and Parlour Games (Keno and Scratch Card games)
  • 10% – Table Poker Games and Casino War
  • 10% – Texas Hold’em Bonus Poker, Sic Bo, Wheel of Riches, all roulette games.  Video Poker Games, Craps, Baccarat, Hot Ink, Retro Reels
  • 2% – Classic Blackjack and All Aces Video Poker/Power Poker

All-in-all this new customer sign-up offer features relatively fair and straightforward Terms & Conditions when compared against other sites. However, a close look at those T&C’s do show Platinum Play Online Casino may take exception to what they describe as ‘irregular play’.  As that includes “even money bets on Sic Bo, Craps, Baccarat, Wheel of Riches and Roulette” you could argue they are not playing particularly fair.

Similarly, a minimum withdrawal sum of €50 (€30 if withdrawing by cheque) is surely a little high – and questionable.

Promotions and Rewards

Platinum Play Casino clearly know their audience and online casino players like nothing more than a good promotion.

‘Allow’ email communications from Platinum Casino and you will see your inbox quickly populated with “exclusive weekly casino bonuses and personalized invitations to platinum-grade fun”.

Their offers will reward you with everything from Free Slot Spins through to Deposit Match Bonuses and Multiplied Rewards Points to offers on brand new games.

Furthermore, the Platinum Play Casino Loyalty Rewards Program will give players points as the play and these can ultimately be exchanged for cold hard cash.  As part of the Platinum Play Casino welcome package all new players will be given 2,500 Rewards Points credited to their new account.

Once you have VIP status you’ll have access to an exclusive Platinum Play VIP room featuring bespoke casino promotions, elite invitations and a whole lot of love from Platinum Play Casino’s professional (and generous) VIP hosts.

Enthusiastic Platinum Play Casino VIP’s can even win a trip for two aboard a luxury cruise liner! Keep a good eye out for this promotion – it’s a real favorite on the site.

Games & Software

It is hard to keep up with the number of games on offer at Platinum Casino. It is certainly well over 600 and could well have surpassed 700 by the time you read this.

Each and every one has been developed by industry leading Microgaming and that means you have access to a gigantic library of slots, 320 in total, which can be played in download and Flash.  They include Microgaming’s renowned progressive slots such as Mega Moolah, Major Millions and King Cashalot, where a jackpot haul can be life changing.

There is a great diversity of games and variations of each.  For example, you can play American Roulette (with its double-zero) if you please but you will also find the ‘single-zero’ European variety and even French Roulette at the site. Incidentally the games at Platinum Play Casino collectively feature at RTP (return to player) of just under 96%.

You also have an exceptional Live Casino within Platinum Play Online which boasts live-dealer Baccarat (which is quite rare), Playboy Bunny dealt games, and other rare features such as the ability to ‘bet behind’ another player’s box in Blackjack and keep track of players with high win-percentages courtesy of a ‘hot streak table’.

Mobile & APP

Can I play Platinum Play Casino Games on Mobile or in-App?

You can indeed …and you don’t need a designated app as the full Platinum Play website can be played on your mobile phone or tablet’s browser.  Platinum Play Casino supports most Android, iPad and iPhone devices, plus Windows 10 devices.  If you are an app fan with an Apple device, you can download the Platinum Casino Mobile App from iTunes.

One account and one balance works across Platinum Play mobile casino, desktop and browser.  It means you can access using the same username and password on all methods and there is no need to transfer funds between accounts or wallets.

Customer Support

As you would expect from an online casino of the calibre of Platinum Play Casino, they have simply smashed Customer Service out of the ball-park.

Here’s the options available to their customers needing assistance:

  • Live Chat
  • Email
  • Skype
  • iMessage
  • WhatsApp
  • Telephone
  • Facebook

That’s probably the greatest number of options offered by any online casino anywhere, ever!

Banking Options

Platinum Play Casino offer a good but not overly healthy selection of payment and withdrawal methods.  Visa heads their list, MasterCard, Skrill, Neteller, Entropay, PaySafe and Bank transfers complete the line-up.  Customers in some countries do have additional options.

What is irksome is the inability to withdraw funds to some methods which you can use to deposit – such as MasterCard and Paysafe – and when all other options have been exhausted Platinum Play Casino will write customers a cheque.

Regardless of what option have been chosen, deposits are credited to an account instantly while withdrawal request are subject to a ‘pending period’ of 24+ hours during which time customers can reverse their withdrawal.

Platinum Play Casino Terms & Conditions make no mention of any transaction fees but, for security reasons, you may be asked to provide a copy of your Driver’s Licence, a copy of a utility bill and a copy of your credit card (front and rear photocopy / scan) in order to verify your withdrawal.

Conclusion

From the moment you open a Platinum Play Online Casino account you are on a winner.

Access to up to five deposit-bonuses and free slot spins are enough to whet anyone’s appetite, but rewards keep on coming when you are a regular player with a four-tier Loyalty Rewards Program offering great benefits.

There’s definitely something for everyone here but if you are a slots player, Platinum Play Online Casino is probably what your idea of heaven is!  If your preference is ‘Live Casino’ and you have an eye for the girls, you may find Platinum Play Casino is your idea of Shangri-La.  It has a dedicated salon-privet which features Playboy Blackjack, Playboy Roulette and Playboy Baccarat, where the croupiers are dressed as …Playboy bunnies!

Online security is clearly at the forefront at Platinum Play Online Casino’s minds and their advanced digital encryption technology certainly makes play, player’s personal details and their cash so safe that they never need to have any concerns.

And let’s not forget Platinum Play Casino’s membership of Fortune Lounge Club.  Resultantly all players, not just high rollers, receive all the special privileges of the Fortune Lounge giving them the opportunity to play in special Slots and Blackjack tournaments.

So when all the pros are added together and the very few modest negatives deducted it’s fair to say Platinum Play Online Casino has to score at 85+ percent in the satisfaction stakes meaning its worth of two very firm ‘thumbs-up’!